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Chicago, Illinois
Amazon Web Services, Inc.
AWS Professional Services is revolutionizing how we create value for customers. As Principal Consultant, Agentic Delivery Acceleration, you’ll pioneer the transformation of how we sell and deliver engagements by leveraging AI to accelerate adoption, reduce risk, and enhance experiences.
Within the Agentic Delivery Acceleration ProServe Team (ADAPT), you will lead strategic initiatives that define how ProServe operates at scale-standing up new programs, rapidly prototyping AI-powered solutions, and driving global adoption. You will play a critical role in translating complex cross-organizational challenges into scalable frameworks and agentic automation-enabling teams across Professional Services to work smarter and faster through the power of agentic AI.
If you’re passionate about leveraging AI to solve complex sales and delivery challenges and ready to drive meaningful innovation in one of the world’s most customer-obsessed organizations, this role offers an exceptional opportunity for transformative impact.
Key job responsibilities
Key job responsibilities
• Own and drive one or more strategic delivery initiatives from inception through scaled adoption globally
• Define initiative vision, success metrics, and roadmaps using working backwards (PRFAQ/narrative) methodology
• Rapidly prototype solutions using AIDLC (AI Development Lifecycle)-ship working prototypes in 45 day sprints
• Transition prototype and beta solutions to General Availability (GA) via ProServe agents for long-term scale and maintenance
• Build partnerships across AWS to align transformation with organizational priorities
• Influence Director- and VP-level stakeholders without formal authority to secure resources and drive adoption
• Measure initiative impact through portfolio-level business outcomes (adoption rates, cycle time reduction, margin improvement)
• Drive continuous improvement through data-driven analysis and feedback loops
• Influence strategic direction of global delivery capabilities and methodologies
A day in the life
ABOUT AWS:
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating – that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
AWS Professional Services helps enterprise customers realize their desired business outcomes when using AWS. Our team provides expertise in cloud architecture, migration, application development, security, and operations to accelerate customers’ cloud transformation journey. We are looking for individuals who are passionate about innovation, continuous improvement, and delivering exceptional customer experiences.
BASIC QUALIFICATIONS – Bachelor’s degree in Computer Science, Business or a related field
– 10+ years of IT and/or Management Consulting experience
– 3+ years of cloud computing experience
– 8+ years of spearheading strategic cross-functional initiatives that deliver measurable financial results and advance organizational objectives experience
PREFERRED QUALIFICATIONS – Master of Business Administration or Master’s degree in Computer Science
– Experience with AI/ML technologies
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at .
USA, IL, Chicago – 182 200.00 USD annually