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Admissions Representative – Behavioral Health & Recovery Center

Fort Lauderdale, Florida
Quadrant Health Group

Quadrant Health Group provides effective, evidence-based addiction treatment that leads to long-term recovery.

We are looking for an Admissions Representative in Boca Raton, FL

Compensation : $65k- $85k (Based on experience) Full-time

Schedule Options:

  • Overnight Shift: 11:00 PM – 7:00 AM (weekends required)
  • Evening: 3:00 PM – 11:00 PM (weekends required)

Why Join Quadrant Health Group?

  • Competitive salary commensurate with experience.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • Paid time off and sick time pay.
  • Opportunities for professional development and growth.
  • A supportive and collaborative work environment.
  • A chance to make a meaningful impact on the lives of our clients

Join our dynamic team at Quadrant Health Group! We are seeking a passionate and dedicated Admissions Representative to join our growing team in Boca Raton, FL. The ideal candidate is vital to the behind-the-scenes success of the admissions process. As an Admissions Representative, you’ll help individuals and families through one of the most important calls of their lives – the call for help. You’ll guide them through the admissions process with empathy, professionalism, and clarity. If you’re passionate about helping others and want a career where every conversation makes an impact, this is the role for you.

Training is provided – what matters most is your empathy, energy, and drive to make a difference.

What You’ll Do:

Major Tasks, Duties and Responsibilities:

  • Answering and managing inbound calls with compassion and efficiency
  • Gathering demographic, clinical, and financial details and entering them in our CRM
  • Verifying insurance benefits through VerifyTx
  • Upload and manage documentation including VOBs, IDs, insurance cards, and internal notes
  • Conducting clinical and pre-admission assessments (training provided)
  • Building trust and rapport with clients and families in crisis situations
  • Explaining insurance coverage and treatment options
  • Ensuring compliance with HIPAA and company confidentiality standards
  • Following up with clients and families throughout the admission process
  • Perform other duties as assigned

Skills, Knowledge and Qualifications:

  • High School Diploma or equivalent (Associate or Bachelor’s degree a plus)
  • 1-2 years of experience in healthcare administration, admissions, or customer service
  • Familiarity with substance use, mental health, or recovery preferred
  • Strong computer skills (Google Workspace, spreadsheets, CRM/EMR systems)
  • Excellent communication and listening skills
  • Empathy, professionalism, and strong follow-through
  • Ability to stay calm, organized, and focused in high-volume settings
  • Strong organizational and time-management skills.
  • Ability to work independently and collaboratively within a team.

About Quadrant Health Group:

At Quadrant Health Group, we believe in fostering a culture of compassion, innovation, and excellence. We are dedicated to empowering individuals to achieve their optimal health and well-being. Our team is comprised of highly skilled professionals who are passionate about making a difference in the lives of those we serve. Join us and be part of a team that values your contributions and supports your professional growth.

Compensation details: 0 Yearly Salary

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