Event Server NEW

Industry, Pennsylvania
The Grille at Bridgewater Crossing
Job Description Job Description About the Job

Event Staff – Willows

• Department: Event Services
• Reports To: Event Coordinator or General Manager
• Job Type: Part-time/ as needed

About Us:
Willows is a leading provider of exceptional event experiences. We host a wide range of events, from weddings and corporate gatherings to conferences and private parties. We are seeking enthusiastic and professional Event Servers to join our team and contribute to the success of our events.

Position Summary:
Event Servers are crucial in ensuring a seamless and enjoyable experience for event guests. They play an integral role in providing top-notch service, from food and beverage service to guest assistance, and contribute to the overall success of each event.

Responsibilities include, but are not limited to:
Guest Service:

• Greet guests with a friendly and welcoming attitude.
• Provide exceptional customer service by addressing guest needs and inquiries.

Food and Beverage Service:

• Serve food and beverages efficiently and professionally.
• Follow serving guidelines and ensure proper food handling and presentation.

Set Up and Breakdown:

• Assist in setting up event spaces, including arranging tables and chairs, and preparing place settings.
• Participate in post-event cleanup, including clearing tables and storing equipment.

Team Collaboration:

• Work closely with the kitchen and bar staff to ensure timely and coordinated service.
• Communicate effectively with team members and supervisors.

Guest Assistance:

• Assist guests with seating, coat check, and any special requests.
• Address and resolve guest concerns or issues professionally and promptly.

Safety and Compliance:

• Follow all safety and health regulations, including alcohol service guidelines.
• Adhere to the dress code and maintain a professional appearance.

Efficiency:

• Serve guests efficiently, maintain food and beverage supplies, and ensure event flow.
• Handle high-pressure situations with grace and adapt to changes in event schedules.

Qualifications:

• High school diploma or equivalent.
• Previous experience in a similar role in the hospitality or event industry is a plus.
• Strong customer service and communication skills.
• Professional demeanor, punctuality, and reliability.
• Ability to stand for extended periods and lift trays or items as required.
• Knowledge of food and beverage service and safety guidelines.
• Ramp or equivalent alcohol service certification (if applicable).

Benefits:

• Competitive hourly wage
• Opportunities for professional development and advancement.
• Exposure to a variety of events and clientele.
• A dynamic and collaborative work environment.
• Flexible scheduling options to accommodate event hours.
• You can sign up to work events as your schedule allows.
• This position is great for a supplemental income.